Terms of Service

Agreement Between You and XFINITI

Welcome to XFINITI. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read these terms carefully before using our services.

Acceptance of Terms

By accessing or using XFINITI's services, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

Service Description

XFINITI provides high-speed fiber internet services to residential and commercial customers in Samal Island and surrounding areas. Our services include but are not limited to:

  • Fiber optic internet connectivity
  • Installation services
  • Technical support
  • Customer portal access

Account Registration

To use certain features of our services, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

Service Fees and Payment

You agree to pay all fees associated with your selected service plan. Fees are billed monthly in advance unless otherwise stated. Payment is due on the due date specified on your invoice.

Acceptable Use Policy

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree NOT to:

  • Use the service for any illegal or unauthorized purpose
  • Interfere with or disrupt the service or servers
  • Attempt to gain unauthorized access to any system or network
  • Transmit viruses, malware, or other harmful code
  • Use the service to harass, threaten, or infringe on others' rights
  • Resell or share your service without authorization

Service Availability

While we strive to provide continuous service, we do not guarantee uninterrupted or error-free operation of our services. Scheduled maintenance and unexpected issues may affect service availability.

Termination

We may terminate or suspend your access to our services immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

Limitation of Liability

To the maximum extent permitted by law, XFINITI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date.

Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: support@xfiniti.ph
Phone: (02) 1234-5678
Address: Samal Island, Philippines

Last updated: February 2026